Our Policy

United Way Centraide North East Ontario is committed to protecting your privacy and maintaining the confidentiality of your personal information. Therefore, we follow the principles of the Canadian Standards Association Model Code for the Protection of Personal Information.

Personal Information (Definition)

Personal information is information that can be used to distinguish, identify or contact a specific individual. The types of personal information that UWCNEO generally collects may includes name, address, telephone number, e-mail address, donation amount, banking or credit card information. All personal information in handled in accordance with this policy.

How Your Personal Information is Used

Personal information may be provided to us through correspondence, online donations, pledge cards, conference or meeting registrations, or other forms of communications. Such information may be recorded for the purpose of processing and receipting a donation, distributing a donation to a funded partner or another registered charity, recognizing a contribution, registering your participation in a conference, meeting, or other event, or responding to your information requests.

Sharing Your Personal Information

United Way Centraide North East Ontario will not provide or share your personal information with third parties unless:

  • 1. You authorize us to share the information;
  • 2. Sharing the information is necessary to process a donation, for example, to process a credit card transaction; or
  • 3. We are required by law.

Privacy Practices

You may withdraw your consent to the collection, use or disclosure of your personal information at any time by contacting the Privacy Officer (email link to Privacy Officer) and, subject to any legal constraints, we will comply with your request within a reasonable time, United Way North East Ontario has in place measures to respect the confidentiality of personal information and protects personal information by safeguards that are appropriate to the sensitivity of the information. Access to personal information is granted only to those employees and authorized volunteers and agents whose duties so require for United Way purposes.

Online Properties and Electronic Commerce

When you use our online properties we do not collect your email address unless you specifically provide it to us with a donation or information request. Our sites use “cookies” (small files containing information to track a visit) in a session limited way. These temporary files enhance your ability to use our sites and do not typically remain on your computer after the session ends. Your browser can be set so that it does not accept cookies. If you set your browser to turn off cookies, some areas of our sites may not function properly.

Access to your information

You are entitled to know whether we hold personal information about you, see that information and ensure that it is accurate. Personal information is maintained at the office of United Way North East Ontario at the address below. If you would like to access your personal information, or have any questions about the protection of your privacy, please contact:

Privacy Officer
United Way Centraide North East Ontario/ Nord-est de l’Ontario
957 Cambrian Heights Drive, Unit 201
Sudbury, ON P3C 5S5
Tel: 705-560-3330
Fax: 705-560-3331
m.cullen@uwcneo.com

You may register a privacy-related complaint by contacting the Privacy Officer. We will investigate all complaints and take appropriate action.

Get Help: If you’re in need of community resources, please call 211 Ontario at 2-1-1 or toll-free 1-877-330-3213. Access the online database or try the virtual assistance. Service is confidential and available 24/7 in all languages. If you are deaf or hard of hearing, please call 1-888-340-1001.